Last Updated: March 31, 2025
1. INTRODUCTION
Welcome to Hive Hub Systems Inc. (“Hive Hub,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (hivehubacquisition.com) and the lead generation and marketing services we provide (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
2. ACCEPTANCE OF TERMS
By accessing or using our Services, you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
3. DESCRIPTION OF SERVICES
Hive Hub provides comprehensive growth marketing and lead generation services, including but not limited to:
- Cold email campaigns
- Digital advertising strategy and management
- Landing page optimization
- Marketing funnel development and optimization
- Lead qualification and nurturing processes
- Lead generation strategy and implementation
- Marketing automation
- Campaign performance analytics and reporting
- Conversion rate optimization
Our services focus on the entire prospect journey from initial contact to qualified lead handoff. While we specialize in generating and nurturing leads to the point of sales-readiness, the final closing of deals remains the responsibility of the client’s sales team. The specific services to be provided will be outlined in a separate agreement or statement of work between you and Hive Hub.
4. CLIENT ACCOUNTS AND RESPONSIBILITIES
4.1 Account Information
If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized access to or use of your account.
4.2 Accurate Information
You agree to provide current, complete, and accurate information when communicating with us or using our Services. You agree to promptly update your information if it changes.
4.3 Client Responsibilities
You are responsible for:
- Providing timely and accurate information necessary for us to perform the Services
- Reviewing and approving marketing materials and campaigns
- Ensuring that all content you provide to us complies with applicable laws and regulations
- Complying with these Terms and all applicable laws and regulations
- Obtaining all necessary permissions for us to use your trademarks, logos, and other proprietary materials
5. USE OF SERVICES
5.1 Permissible Use
You may use our Services for lawful business purposes only and in accordance with these Terms. You agree to use our Services in compliance with all applicable laws, regulations, and industry best practices.
5.2 Prohibited Use
You agree not to use our Services:
- In any way that violates any applicable federal, provincial, local, or international law or regulation
- To market, promote, or facilitate any illegal products or services
- To infringe on the intellectual property rights of others
- To transmit any material that is defamatory, obscene, threatening, harassing, or otherwise objectionable
- To interfere with or disrupt our Services or servers
- To attempt to gain unauthorized access to any part of our Services
6. CONTENT AND INTELLECTUAL PROPERTY
6.1 Client Content
You retain ownership of all content you provide to us (“Client Content”). You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display Client Content solely for the purpose of providing the Services to you.
6.2 Hive Hub Intellectual Property
All intellectual property rights in and to the Services, including but not limited to our marketing strategies, methodologies, processes, software, tools, and documentation, are owned by Hive Hub. Nothing in these Terms transfers any ownership rights to you.
6.3 Third-Party Services and Content
Our Services may incorporate third-party services, content, or technologies. Your use of such third-party services is subject to the terms and conditions of those services.
7. FEES AND PAYMENT
7.1 Fees
Fees for our Services will be as specified in a separate agreement or statement of work between you and Hive Hub. All fees are exclusive of applicable taxes unless otherwise stated.
7.2 Payment Terms
Payment terms will be as specified in our agreement with you. Unless otherwise agreed, invoices are due upon receipt.
7.3 Late Payments
We reserve the right to charge interest on late payments at the rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower).
8. TERM AND TERMINATION
8.1 Term
The term of our Services will be as specified in our agreement with you.
8.2 Termination by You
You may terminate your use of our Services as specified in our agreement with you.
8.3 Termination by Hive Hub
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
8.4 Effect of Termination
Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
9. DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIVE HUB DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
HIVE HUB DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.
10. LIMITATION OF LIABILITY
Hive Hub is committed to providing high-quality services and standing behind our work. However, certain limitations of liability are necessary for us to operate our business:
- We will be liable for damages that result directly from our failure to use reasonable care in providing our services, up to the amount you have paid us for the services that gave rise to the claim.
- However, we cannot be liable for certain indirect damages such as lost profits, lost sales, or business interruption unless these are direct and foreseeable results of our actions.
- Nothing in these Terms limits or excludes our liability for:
- Death or personal injury resulting from our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded by law
These limitations are mutual and also apply to your liability to us, except for your payment obligations.
11. MUTUAL INDEMNIFICATION
11.1 Your Indemnification
You agree to defend and indemnify Hive Hub against claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) related to:
- Your breach of these Terms
- The content you provide to us for use in marketing campaigns
- Your violation of applicable laws or regulations
11.2 Our Indemnification
Hive Hub agrees to defend and indemnify you against claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) related to:
- Our breach of these Terms
- Our violation of applicable laws or regulations in providing the Services
- Allegations that our services (excluding your content) infringe intellectual property rights
11.3 Indemnification Procedure
The indemnified party must: (a) promptly notify the indemnifying party in writing of any claim; (b) give the indemnifying party sole control of the defense and settlement of the claim; and (c) provide reasonable assistance in defending the claim. The indemnifying party will not settle any claim in a manner that admits fault or imposes obligations on the indemnified party without their prior written consent.
12. CONFIDENTIALITY
12.1 Confidential Information
“Confidential Information” means any non-public information disclosed by one party to the other, whether orally, in writing, or by other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
12.2 Obligations
Each party agrees to:
- Protect the confidentiality of the other party’s Confidential Information using the same degree of care that it uses to protect its own confidential information of a similar nature, but in no event less than reasonable care
- Not use the other party’s Confidential Information for any purpose outside the scope of these Terms
- Not disclose the other party’s Confidential Information to any third party without prior written consent
13. GENERAL PROVISIONS
13.1 Governing Law
These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles.
13.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved through good faith negotiations. If the parties cannot resolve the dispute through negotiations, the dispute shall be submitted to binding arbitration in Vancouver, British Columbia, in accordance with the rules of the British Columbia International Commercial Arbitration Centre.
13.3 Entire Agreement
These Terms, together with our Privacy Policy and any separate agreements regarding the Services, constitute the entire agreement between you and Hive Hub regarding the Services.
13.4 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
13.5 Waiver
The failure of Hive Hub to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
13.6 Force Majeure
Hive Hub shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
13.7 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without the prior written consent of Hive Hub. Hive Hub may assign these Terms without restriction.
13.8 Amendments
We may modify these Terms from time to time to reflect changes in our Services, business practices, or applicable laws. If we make material changes to these Terms:
- We will provide you with at least 30 days’ advance notice via email before the changes take effect
- We will highlight the changes in the updated Terms
- For current clients, substantive changes that significantly affect your rights or obligations will only apply to your agreement upon renewal or if you expressly consent to the new terms
Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you may terminate your use of the Services as provided in our agreement.
14. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Hive Hub Systems Inc.
Email: hi@hivehubacquisition.com